Your Perform plan belongs to the studio, not to you personally. It sets two limits: how many trainees the studio can hold and how many team members can work in it. This page is about the plan your studio pays Perform. The plans you sell to your trainees are covered in Subscription plans.

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Where the picker opens

  • At the end of the setup wizard.
  • From Business settings, Billing, with Choose a plan with team seats or Change plan and team seats.
  • From the Upgrade plan button in a plan limit message.
The plan picker is written in Hebrew. It shows the current prices. This page describes the limits and leaves the prices to the picker.

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The plans

Move the gauge to the number of trainees you coach. The plan and the price follow your choice. All features are included in every plan. The plans differ only in the two limits.

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Team seats

On a paid plan the first two team members, you included, are part of the price. Each extra team member adds a monthly seat charge. A stepper in the picker sets the size of the whole team, and the total updates as you change it. The free plan is for one coach. To invite anyone you need a paid plan.

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What happens when you pick

  • No plan yet, or the free plan. A checkout opens. Paid plans start with a 30 day trial and you are not charged until it ends.
  • Already on a paid plan. The picker marks your current plan. Switching plan or changing the number of seats takes effect right away and the difference is prorated. No second checkout opens.
  • A plan given to you by Perform. You cannot change it yourself. The billing page says to contact Perform.
After a checkout you land on a short screen titled Processing your purchase while the payment is confirmed. Then the app opens.

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Who can change the plan

Only the studio owner and admins. Other team members see “Only the studio owner or admins can change the plan. Ask them to upgrade.”

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When you reach a limit

Perform never removes anything you already have. It only stops you from adding more.
Adding a trainee past the limit opens a message titled You have reached your plan limit with the count and the limit. Press Upgrade plan to open the picker.Every trainee who is not archived counts towards the limit.
Inviting a team member past your seats opens the same message. On a paid plan you can press Add a seat and the invitation goes through. The button shows the monthly price of the seat.On the free plan the message reads “The free plan is for one coach. Move to a paid plan to invite team members.”
If your subscription is on a previous price list, an extra seat is not sold on its own. The message says the seat comes with moving to the current price list through a plan upgrade.

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Cancelling

Cancellation and payment details are handled in the customer portal. Open it with Manage billing on the plan card. See Billing. After a cancellation the studio moves to the free plan: up to 5 trainees and one coach.