Flow size
Value ranges
Numbers outside a range are pulled back to the nearest allowed value when the flow is saved.
Text lengths
Behaviours to know
An automation runs once for each case
An automation runs once for each case
A flow runs once for each form submission, form sent, subscription or video. For triggers about the trainee as a whole, it runs once for each trainee and is not repeated later. See Automations overview.
Checked triggers run once an hour
Checked triggers run once an hour
Inactivity, missing workouts, expiring subscriptions, calorie and aerobic goals, pauses, stale plans, unfilled forms, waiting videos and birthdays are checked hourly. Tasks that close by themselves are also closed in that hourly check.
Steps that cannot run are skipped
Steps that cannot run are skipped
A push with no text, a WhatsApp step for a trainee with no phone, a webhook with no address: each is skipped and the flow continues. Nothing warns you at the time.
A step never runs twice for the same case
A step never runs twice for the same case
If a flow is interrupted and resumed, the steps that already ran are not repeated. A trainee does not get the same message twice from one run.
Subscription about to expire counts in days
Subscription about to expire counts in days
Its number is always read as days, even if Hours is selected.
Birthdays follow the calendar date
Birthdays follow the calendar date
The birthday check compares the day and month of the birth date with today’s date in universal time. Around midnight, the task can appear a few hours before or after the local start of the day.
Perform's own WhatsApp templates are not approved yet
Perform's own WhatsApp templates are not approved yet
A WhatsApp step using one of the four Perform templates sends nothing for now. Use your own SmartSend templates or a free message. See Actions.
Unlock content lists sample items
Unlock content lists sample items
The Unlock content step does not show your studio’s content yet and opens no content. See Actions.
Tests send nothing
Tests send nothing
Run test and the webhook step’s Send test do not send anything outside the builder.
A step with a missing assignee blocks saving
A step with a missing assignee blocks saving
While a Create task step is on Specific team members with nobody picked, the flow is not saved and no error appears.
Archived studios stop
Archived studios stop
Once a studio is archived, its automations stop, including flows that were in the middle of a wait.
Connected tools
See Connecting Make and other tools and Webhooks.